Individual Services for Elders and Caregivers

If you or a loved needs services to remain safely and independently at home, call the COA&HS. Natalia Dedkov and Amy Gagne of our COA&HS staff can help you evaluate what may be needed, make a service plan, and determine which agencies might be able to meet your needs. They are also happy to meet with elders and caregivers to discuss concerns related to elder issues. In addition, the COA&HS provides some services directly. 

The COA&HS also has office hours at Lincoln Woods that are open to residents no matter where they live. 
Natalia Dedkov will be at Lincoln Woods on the second Tuesday of each month from 10 am to noon and  the fourth Thursday of each month from 1:00 to 3:00 pm. 


Many elder services are available from local agencies to help you stay in your home. Make an appointment with Abby or Amy or call them to find out what services might help you live more easily and safely and what agencies provide them.

Among the elder services available from local agencies are:

  • Nursing care
  • Home-delivered lunches each day
  • Home health aides
  • Personal care aides
  • Housekeeping
  • Laundry
  • Shopping
  • Companions
  • Social day care, which offers activities in nearby centers for elders who need daily supervision
  • Money management trained and bonded volunteers who help elders pay bills and manage their money


SHINE (Serving Health Information Needs of Everyone)

(MA Exec. Office of Elder Affairs and Minuteman Senior Services)
Counselors give help regarding health insurance, medical bills and long-term care needs.
Certified SHINE counselors offer one hour scheduled appointments the first Wednesday of the month or the third Wednesday of the month. Make an appointment by calling COA&HS at 781-259-8811. 


The Lincoln Fire Department is offering free home safety evaluations and installation of free smoke and carbon monoxide detectors. They may also be able to help install grab bars as resources allow. Please call the COA&HS at 781-259-8811 to make an appointment. A member of our Lincoln Fire Department will come to your home and make suggestions about how to make your home safer from fires and falls. These evaluations are sponsored by the Massachusetts Senior SAFE grant program. 


The COA&HS has a supply of used medical equipment. Walkers, canes, wheel chairs, tub benches, shower chairs, and commodes are available for loan. For more information please visit


Due to COVID-19, the COA&HS is only currently offering transportation to medical appointments. COA&HS transportation is intended for those who have no other means of transportation such as The RIDE, family, friends or caregivers and who cannot afford taxi service without it creating a hardship. The RIDE is the MBTA door to door transportation system for those who have a disability, and runs evenings and weekends. Please call the COA&HS for help applying for The RIDE. The COA&HS offers rides to medical and other appointments, local shopping, COA&HS activities and, occasionally depending on capacity, some other local rides through volunteer drivers (LINC) and taxis Monday through Friday from 9 am to 4 pm. Please contact the COA&HS at 781-259-8811 at least three business days but not more than a month ahead to book a ride. There is no charge for either volunteer rides. The COA&HS’s medical transport rides are supported entirely by the 1st Parish Church and CHNA 15. Donations are gratefully accepted. The COA&HS can also provide assistance applying for or renewing senior Charlie Cards.